If you need help with your account, rides, or payments, our support team is here to assist you.
Contact support through the app (recommended)
The fastest way to get help is directly within the app:
- Open the app
- Go to Help / Support
- Choose the relevant category or trip
- Submit your concern with details
? This method allows us to quickly identify your issue and provide faster assistance.
Contact via email
- You can also reach us through our official support email
- Include the following details for faster resolution:
- Your registered mobile number or email
- Description of the issue
- Screenshots (if available)
Live chat (if available)
- Access live chat within the app for real-time assistance
- Best for urgent but non-emergency concerns
For urgent safety concerns
- If you are in immediate danger, contact local emergency services first
- Then report the incident through the app
Tips for faster support
- Select the correct trip or issue category
- Provide clear and complete details
- Attach screenshots or relevant information
Response time
- Most inquiries are handled within a short time
- More complex cases may take longer depending on the investigation needed
We’re committed to resolving your concerns quickly and effectively.
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