How to earn rewards through the loyalty program

1. What is the Loyalty Program?

The Okito Loyalty Program rewards users for their continued use of the ride-hailing service. With every ride you take, you earn points that can be redeemed for discounts, free rides, or other exclusive perks. The more you ride, the more rewards you can unlock.

Key Benefits:

• Earn Points: Accumulate points for each ride, which can later be redeemed for discounts or special offers.

• Tiered Rewards: As you reach higher tiers, you unlock additional benefits such as priority pick-up, faster customer support, and more.

• Exclusive Offers: Access to seasonal promotions, free upgrades to premium rides, or special partner deals.

2. How to Join the Loyalty Program

Step-by-Step Guide:

1. Sign Up in the App:

• Open the Okito app and navigate to the Loyalty Program section.

• Opt-in by agreeing to the terms and conditions. Some users may automatically be enrolled after reaching a minimum number of rides.

2. Start Earning Points:

• Once enrolled, you’ll begin earning points with every eligible ride.

• Points are calculated based on the fare amount, ride type, and frequency of usage. For example, premium rides may earn more points than standard ones.

3. Track Your Progress:

• In the app, you can track how many points you’ve earned and how close you are to unlocking the next reward tier.

3. Tips for Maximizing Points and Rewards

a. Use Premium Rides for More Points:

• Opt for premium or business-class rides when available, as they often yield higher points per dollar spent.

b. Ride During Promotions:

• Take advantage of RideNow’s promotions that offer double or triple points during certain times, like holidays, weekends, or event seasons.

c. Refer Friends and Colleagues:

• Share your referral link with friends, family, and colleagues to earn bonus points every time they sign up and complete a ride.

d. Stack Rewards with Discounts:

• Use points to get discounts on rides, and if RideNow is running a separate promotion (e.g., 10% off all rides during a specific period), you can often combine both offers for maximum savings.

e. Corporate and Personal Rides:

• If you’re using a corporate RideNow account, ensure that your personal loyalty points are being credited for each business trip.

4. How to Stay Updated on Loyalty Program Changes

a. Check the App Regularly:

• New promotions and changes to the loyalty program are often announced through the Okito app. Regularly checking the loyalty section ensures you don’t miss out on opportunities to earn extra points.

b. Subscribe to Newsletters:

• Sign up for Okito’s email or SMS newsletters to receive updates on new promotions, bonus point opportunities, and reward changes.

c. Follow on Social Media:

• Okito might announce special rewards, events, or exclusive offers on their social media channels. Following them ensures you stay informed about time-sensitive deals.