Issue:
The app fails to load or crashes unexpectedly.
Solutions:
Check Internet Connection: Ensure you have a stable Wi-Fi or mobile data connection. Try switching between Wi-Fi and cellular data to see if it resolves the issue.
Restart the App: Force close the app and reopen it. On most phones:
iOS: Double-click the Home button (or swipe up from the bottom) and swipe the app away to close it.
Android: Tap the Recent Apps button and swipe the app off the screen.
Restart Your Device: Power off and restart your phone, then try launching the app again.
Clear App Cache (Android): Go to your phone’s settings, find the app, and clear its cache. This can solve temporary data issues.
Update the App: Make sure you’re using the latest version of the app by checking the App Store (iOS) or Google Play Store (Android) for updates.
Reinstall the App: If the problem persists, delete and reinstall the app to ensure you have a fresh, up-to-date version.
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