Safety tips for passengers

Passenger Safety Tips

Your safety matters every step of the ride. Here are simple ways to stay safe before, during, and after your trip:

Before your ride

• Double-check your driver and vehicle details
  Make sure the plate number, car model, and driver name match what’s shown in the app
• Share your trip details
  Let a friend or family member know where you’re going
• Choose a safe pickup point
  Stay in a well-lit, populated area while waiting

During your ride

• Confirm before getting in
  Ask the driver your name instead of stating it first
• Sit in the back seat
  This gives you more personal space and flexibility
• Follow your route on the app
  Keep an eye on your trip progress to ensure you're heading the right way
• Keep personal belongings secure
  Avoid displaying valuables like phones, cash, or gadgets

If something feels off

• Trust your instincts
  If you feel uncomfortable, you can ask the driver to stop in a safe area
• Use in-app safety features
  Use the emergency or help button if available
• Stay connected
  Call or message someone you trust during the ride

After your ride

• Check your belongings before exiting the vehicle
• Rate your driver and leave feedback
  This helps improve safety for everyone
• Report any issues immediately through the app

Extra reminders

• Never share your OTP, password, or personal account details
• Avoid accepting rides outside the app
• Always book through the official app for safety tracking