Understanding the Trip Flow in the Partner App

Created by Okito Admin, Modified on Fri, 12 Jun at 3:49 PM by Okito Admin


Here's what happens step by step once you accept a booking:


  1. Accept Booking → You'll see the customer's pick-up address and a map.

  2. En Route to Pick-Up → Head to the customer's location. They can track you in real time.

  3. Arrive at Pick-Up → Tap 'Arrived'. Verify the customer's Ride Passcode.

  4. Start Trip → Once passcode is confirmed, tap 'Start Trip' and begin driving to the drop-off.

  5. Navigate to Drop-Off → Follow the route on the map.

  6. End Trip → At the destination, tap 'End Trip'.

  7. Order Completed → You'll see your total payout, loyalty points earned, and a rating prompt.

  8. Back to Home → You're ready for the next booking.


? Always verify the Ride Passcode before starting the trip. This protects both you and the customer.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article