Your Okito account has two separate wallets. A lot of partners get confused about these at first, so let's break it down clearly.
Top-Up Wallet — Your Operational Wallet
This is the wallet you load with your own money. It's not your earnings — it's more like a deposit that keeps you eligible to accept cash bookings. Think of it as collateral that protects Okito from cash exposure.
When you complete a cash trip, the commission is deducted from your Top-Up Wallet. When you complete a GCash trip, the Top-Up Wallet isn't touched.
Partner Wallet — Your Earnings Wallet
This is where your actual money goes. GCash earnings, tips, incentives, rebates, and any promo reimbursements all go here. This is the wallet you withdraw from.
? These two wallets are completely independent. Money in your Partner Wallet cannot be used to cover your Top-Up requirements, and vice versa.
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