Okito Privacy Policy Overview

At Okito, we value your privacy and are committed to protecting your personal information. This overview outlines the key practices of our full Privacy Policy, explaining how we collect, use, and safeguard your data. For detailed information, please refer to our complete Privacy Policy available on our website and in the app.

1. Data We Collect

When you use Okito, we collect information to provide a seamless experience, ensure safety, and improve our services.

Information You Provide:

• Personal Information: Name, phone number, email address, and payment information when you create an account.

• Profile Data: Profile photos, preferred payment methods, and feedback provided through the app.

Information We Automatically Collect:

• Location Data: We collect real-time GPS data from your device to match you with nearby drivers, track trips, and provide accurate pick-up/drop-off locations.

• Ride History: Details of your past rides, including pick-up and drop-off locations, distance, time, and fare.

• Usage Data: Information about how you interact with the app, including the features you use, your preferences, and technical data (device type, operating system, etc.).

Information from Third Parties:

• Background Checks (Drivers): We collect information from background check services for driver verification.

• Payment Processors: We receive limited payment information when processing transactions, such as confirmation of payment completion.

2. How We Use Your Data

We use your information to provide safe, efficient, and personalized ride-hailing services.

Primary Uses:

• Service Delivery: To connect you with drivers, calculate fares, process payments, and ensure safe transportation.

• Account Management: To maintain your user account, update your preferences, and manage communication.

• Safety and Security: To verify your identity, ensure the safety of passengers and drivers, and monitor for fraud or violations of our terms.

• Improve Services: We analyze your usage data to enhance app performance, develop new features, and offer better user experiences.

Marketing and Communication:

• We may send you promotional messages, special offers, or service updates. You can opt out of marketing communications at any time through your account settings.

3. Data Sharing

We may share your data in limited ways to improve services, comply with legal obligations, or ensure safety.

With Drivers:

• We share your contact information and trip details (e.g., name, phone number, and location) with drivers so they can complete your ride.

With Service Providers:

• We share your information with trusted third parties who provide services on our behalf, such as payment processors, customer support, and analytics providers.

For Legal Purposes:

• We may disclose your information to law enforcement, government authorities, or other third parties if required by law or to protect the safety, rights, or property of RideNow and its users.

4. Data Security

We take the security of your data seriously and use industry-standard practices to protect it.

Security Measures:

• Encryption: Sensitive information like payment data is encrypted during transmission and storage.

• Access Controls: Only authorized personnel and trusted third parties have access to personal data, and they are subject to confidentiality agreements.

• Security Monitoring: We regularly monitor our systems for potential vulnerabilities and protect against unauthorized access.

5. Your Rights and Choices

You have control over your data and can manage your privacy settings within the Okito app.

Access and Correction:

• You can view and update your personal information at any time through the app.

Data Deletion:

• You can request the deletion of your account and associated data by contacting our support team. However, we may retain some information to comply with legal obligations or for legitimate business purposes.

Marketing Preferences:

• You can opt out of receiving marketing communications by adjusting your preferences in the app or by following the instructions in the communications.

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal requirements, and for legitimate business purposes.

Retention Periods:

• Ride History: Stored for customer service, legal, and analytical purposes.

• Payment Data: Retained for financial reporting and fraud prevention.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. We will notify you through the app or by email if we make significant changes.

8. Contact Us

If you have any questions about this Privacy Policy or your data rights, don't hesitate to get in touch with us at:

Email: support@okito.ph
Phone: +639765036429