After every ride, you have the opportunity to rate your driver and share your experience. Your feedback helps improve service quality and keeps the community safe and reliable.
How to rate your driver
- Once your trip ends, the rating screen will appear automatically
- Select a rating from 1 to 5 stars
- ⭐⭐⭐⭐⭐ Excellent experience
- ⭐⭐⭐⭐ Good
- ⭐⭐⭐ Fair
- ⭐⭐ Poor
- ⭐ Very poor
- Add optional comments to share more details
- Tap Submit to complete your rating
What kind of feedback can you give?
- Driver’s professionalism and attitude
- Cleanliness and condition of the vehicle
- Driving behavior (safe, smooth, or otherwise)
- Accuracy of route taken
- Overall ride experience
Why your rating matters
- Helps maintain high service standards
- Recognizes drivers who provide great service
- Flags issues that may need attention or investigation
Can I update my rating?
- Ratings are usually final once submitted
- If you made a mistake or need to report a serious issue, contact Support for assistance
Helpful reminders
- Be honest and fair in your feedback
- Avoid using offensive or inappropriate language
- For serious concerns, use the Report a Problem feature instead of only leaving a low rating
Your voice helps shape a better ride experience for everyone.
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