Understanding Ride Requests and Notifications

1. Receiving a Ride Request:

When a nearby passenger requests a trip, you will receive a notification on your app. This includes:

• The pickup location.

• The estimated fare or distance (depending on the app).

• A time limit to accept or decline the request.

2. Accepting a Request:

You typically have a few seconds to decide. Simply tap "Accept" to confirm. Once accepted, the rider’s detailed pickup location becomes visible.

3. Ride Notification Types:

• Standard Ride Request: A typical ride request with a clear pickup and drop-off location.

• Scheduled Ride Requests: These are pre-booked rides that will appear with a future pickup time.

• Surge Pricing Alerts: Notifications about surge pricing in areas of high demand.

• Passenger Updates: Changes in pickup locations or cancellation alerts.

4. Notifications:

You’ll receive different notifications while driving, including:

• Ride Accepted: Confirms the ride request you’ve accepted.

• Arrival Notification: Prompts you when you’ve reached the pickup point.

• Passenger Cancellation: Alerts you if the passenger cancels the ride before you arrive.

• New Ride Requests: If you are on a trip, you may get notifications for back-to-back rides or rides queued for you once you complete the current trip.