The Okito Real-Time Driver Tracking feature allows passengers to monitor their assigned driver's location from the moment a booking is accepted until the driver arrives at the pickup point. This feature helps passengers prepare for pickup, reduce waiting time, and stay informed throughout the driver's approach. 

Step 1: Open the Okito App

Launch the Okito application on your mobile device and log in to your account.

Ensure that:

• Internet connection is active.
• Location services are enabled.
• The app is updated to the latest version.

Step 2: Book Your Ride

Enter your:

• Pickup location
• Destination
• Preferred ride category

Review your trip details and tap "Book Ride".

Okito will begin searching for the nearest available partner driver.

Step 3: Wait for Driver Assignment

Once a driver accepts your booking, a Driver Information Card will appear on your screen.

The card displays:

• Driver name
• Driver photo
• Vehicle make and model
• Vehicle color
• Plate number
• Estimated arrival time

The real-time tracking feature becomes available immediately after driver assignment.

Step 4: View the Live Driver Map

Tap the Live Tracking Map section to expand the tracking screen.

You will see:

? Your pickup location

? Driver's current location

?️ Route being taken by the driver

⏱️ Estimated arrival countdown

The driver's position automatically updates as they travel toward your location.

Step 5: Monitor Driver Progress

As the driver moves, the map displays:

Driver Movement Indicators

• Approaching pickup point
• Traffic-related delays
• Temporary stops
• Route adjustments

This allows you to understand the driver's progress without needing to contact them.

Step 6: Follow the Arrival Countdown

Okito provides a dynamic arrival timer that adjusts based on:

• Current traffic conditions
• Road closures
• Driver movement
• Weather-related delays

The estimated arrival time updates automatically to provide a more accurate pickup expectation.

Step 7: Use the "Ready for Pickup" Indicator

When the driver is nearby, Okito may display a Ready for Pickup notification.

At this stage:

• Gather your belongings.
• Move toward your selected pickup point.
• Verify vehicle details before boarding.

This helps create a smoother pickup experience for both passengers and drivers.

Step 8: Communicate When Necessary

If you need to coordinate with the driver:

Tap the Call Driver or Chat Driver option.

Examples include:

• Confirming your exact location.
• Identifying nearby landmarks.
• Informing the driver of temporary access restrictions.
• Advising of minor delays in reaching the pickup point.

Always communicate respectfully and only through official Okito communication channels.

Step 9: Activate Trip Sharing (Optional)

For added peace of mind, passengers may use the Share My Ride feature.

This allows trusted contacts to view:

• Driver information
• Vehicle information
• Live trip location
• Estimated arrival time

Trip sharing is especially useful for:

• Night travel
• Solo travel
• Long-distance trips
• Travel to unfamiliar locations

Step 10: Receive Arrival Notification

When the driver reaches the pickup point, Okito sends an arrival notification.

The app may display:

✅ Driver has arrived

? Exact pickup location

? Vehicle details

Before entering the vehicle:

• Match the plate number.
• Confirm vehicle model and color.
• Verify the driver information shown in the app.

Step 11: Continue Tracking During the Trip

Once the ride begins, the tracking map remains active.

Passengers can continue monitoring:

• Current route
• Destination progress
• Estimated arrival time
• Live trip location

This provides additional transparency throughout the journey.

If the Driver Appears Stationary

Possible reasons include:

• Traffic congestion
• Traffic signals
• Road incidents
• Passenger drop-off completion before your pickup

You may contact the driver through the app for clarification if needed.